国庆+中秋长假前,这些准备工作可以做啦!

2023-09-15|66次阅读|开发技巧

再过一段时间就是中秋国庆啦,一想到接下来的8天的假期,是不是特别激动呢~
 
先别忙着激动,假期前的一些准备工作还是要做的。以免耽误和影响自己的客户和订单。那在放假前外贸业务要做好哪些工作呢?


 
放假通知
 
由于假期时间较长,如果假期期间客户找不到你或等不到你的回复而产生误会,这对我们的业务发展是非常不利的。因此在放假前邮件通知客户是很有必要的,有些团队会趁着这个举国同庆的日子给客户做营销活动。
 
这里小编给大家分享一封假期的通知邮件,需要的自取:
 
Dear xxx,
Good day to you !
 
Thank you for your continuous support to our company. We will be closed from Sep 29 to Oct 6 for the National Day and Mid-Autumn Festival. We will resume work on 7th, we might have limited access to email during this period.
 
If there is any urgent case please feel free to call my mobile phone 134…….
 
Thank you and wish you all healthy and safe.
XXX
 
自定义回复

由于节假日我们不会总盯着电脑,所以当客户在不知情的情况下联系我们时,设置一个自动回复是最好的解决方案。要在回复中留有自己的紧急联系方式,这样即便我们有时不能即时回复,客户也可以立马联系到我们。模板也分享给大家:
 
My dear friend

Thanks for supporting our company's business and sorry for no responding at the moment. Sep 29 to Oct 6 is the National Holiday in China, so I'm not in the office. And your emails will be taken into my own hands on Oct 7th, 2023. However, please do not hesitate to call my mobile at +86-138xxxxxxx for any issue with top priority.

l wish you all the best.


 
其他状态的更像

现在很多客户的沟通已经从邮件转移到了社交媒体上,在假期中,如果外出游玩可以通过社交媒体分享出来。这也不为是一种维护客户的手段。生活的分享往往更能吸引客户。
 
假期催单

除了以上设置外,节前也是催单的好时机。如果你近期有意向客户,可以利用节日进行催单。话术如“假期过后订单生产紧张;假期后可能涨价;假期后转运爆舱等”,建议客户及时下单。下面也提供一封催单模板供大家选用:
 
Dear xxx,
After October, the shipping space will get very tight because of the Christmas Season. In addition, the freight charge shall fluctuate obviously that time.

We don't mean to be pushy. However, Sep 29 to Oct 6 is China's National Day.During this period, all chinese factroies will close their services.

In order to make sure all the goods can bedelivered as scheduled, can you please help send the final confirmation of the order by this week? lt will help us to plan the production properly, thanks for your understanding.
 
如果假期没有特别安排,自己有时间处理邮件的话,不建议使用自动回复,以免错过一些客户的询盘。另外放假前,要和货代确认好船期。避免因为假期问题导致船次延后,影响交货期。


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